Terms and conditions
Deposits and payment until 31 December 2023:
pay no deposit
full payment required 30 days before departure.
Cancellation policy until 31 December 2023:
100% refund up to 10 days prior to departure
100% cancellation fee within 10 days.
From 1 January 2023, our usual terms and conditions resume.
Usual terms and conditions
Deposit and payment
A deposit of 25% is required at the time of booking and full payment is due 45 days prior or 60 days as applicable; and full payment is required if the departure date is within 45 days or 60 days of booking as applicable.
It is the sole responsibility of the walker to personally determine they are medically, and physically, fit to complete the Walk.
All prices are quoted per person in AUD including GST and are valid from 1 April 2020 to 31 March 2025.
Cancellation policy to from 1 January 2023 to 31 March 2024
– 45 days plus prior to trip departure – nil cancellation fee – full refund
– 44-21 days prior to trip departure – 25% of the full price of the tour booking
– 20-15 days prior to trip departure – 50% of full price of tour of the tour booking
– Within 14 days of the trip departure – no refund
Cancellation policy from 1 April 2024
– 60 days plus prior to trip departure – nil cancellation fee – full refund
– 59-21 days prior to trip departure – 25% of the full price of the tour booking
– 20-15 days prior to trip departure – 50% of full price of tour of the tour booking
– Within 14 days of the trip departure – no refund
No refund is available after walk has departed.
We date the cancellation period from the time we receive written notice, including by email, from you of a cancellation. Depending on passenger loading for your booked departure, we may transfer the deposit/full payment to a future date (based on availability) within the current or season immediately following, for a nominal administration fee of $50AUD per person, to be deducted from monies held.
No refund will be available to guests who voluntarily leave the walk for any reason including injury, illness or bereavement. This may even incur additional costs in the process of our having to return guests home from the Walk proper. Travel and medical insurance are therefore strongly recommended.
In the event we cancel a trip prior to departure or even during the Walk, due to political reasons or natural threats or disasters, such as bushfires or floods, we will fully refund all monies paid for the cost of the Walk only. Any other costs associated with your joining or participating in the Walk will not be covered. Travel insurance is recommended in order to cover those.
In the event we cancel a trip within 30 days of departure or even during the Walk, for reasons other than political or natural threats or disasters, we will refund all monies paid by you for the cost of the actual Walk, plus any other reasonable directly-related travel costs incurred (upon production of receipts), by your wukalina Walk travelling party as booked, up to a maximum of AUD200 per person. No compensation applies for our cancellation of departures 46+ days prior to departure.
It is the sole responsibility of each guest to determine, prior to departure, if they are medically well enough and physically fit enough to complete the Walk.
Contact / Bookings
For reservations or more information call 0447 244 727, email us directly admin@wukalinawalk.com.au or contact us via our Facebook Page. We look forward to hearing from you.